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Privacy Policy

Effective Date: December 22, 2025

Hayward Chimney Services ("we," "us," or "our") operates the website https://haywardchimneyservices.sbs. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or contact us.

1. Information We Collect

We may collect the following types of information:

Personal Information You Provide

  • Name
  • Email address
  • Phone number
  • Address (if provided for service inquiries)
  • Any information you submit through contact forms, emails, or phone calls

Automatically Collected Information

  • IP address
  • Browser type and version
  • Pages visited and time spent on the site
  • Referring website
  • Device information

This data is collected through cookies or similar technologies for website functionality and analytics.

2. How We Use Your Information

We use your information to:

  • Respond to inquiries and service requests
  • Provide chimney inspection, cleaning, and repair services
  • Communicate with you about appointments or estimates
  • Improve website performance and user experience
  • Comply with legal and regulatory obligations

3. Sharing of Information

We do not sell your personal information.

We may share information only:

  • With service providers who help operate our website or business (e.g., hosting, analytics)
  • To comply with legal requirements, court orders, or law enforcement requests
  • To protect our rights, safety, or property

4. Cookies and Tracking Technologies

Our website may use cookies to:

  • Improve functionality
  • Analyze traffic and usage patterns

You can disable cookies through your browser settings, but some features of the site may not function properly.

5. Data Security

We take reasonable administrative and technical measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. California Privacy Rights (CCPA / CPRA)

If you are a California resident, you have the right to:

  • Know what personal information we collect and how it is used
  • Request access to your personal information
  • Request correction or deletion of your personal information
  • Opt out of the sale or sharing of personal information (we do not sell data)
  • Not be discriminated against for exercising your privacy rights

To exercise your rights, contact us using the details below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

8. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

10. Contact Information

If you have questions or requests regarding this Privacy Policy, contact us at:

Hayward Chimney Services

21732 Foothill Blvd

Hayward, CA 94541

📞 510-214-4121

📧 [email protected]

Owner: Andrew Kim